When ordering I met with Tiltco and explained my requirements for noise reduction since my house backs onto a main railway track. They provided a few options and explained in detail the pros and cons of each one which helped me decide on the most cost effective solution.
The expertise, patience and sales technique was very refreshing. I placed the order with confidence and peace of mind that I was buying an excellent product.
During installation, they called to set-up an appointment to take precise measurements and were right on time and very effective in explaining how the installation was going to be performed. They performed an exemplary install job leaving no mess in any room. My beautiful hardwood floor survived without a scratch. They were also very polite and pleasant to talk to. Kudos to Mick and his team!
The windows and the patio door exceeded my expectations in terms of noise reduction. It also helps that they are gorgeous to look at and extremely easy to operate. Needless to say, I will recommend Tiltco to all my friends.